Complaint Redressal
At IndiaPlix.com, I, Kailash Kavhale, the sole owner and operator, value your feedback and am committed to addressing your concerns promptly and fairly. This Complaint Redressal page outlines the process for raising and resolving complaints related to the content, services, or operations of IndiaPlix.com.
1. How to File a Complaint
If you have a grievance regarding reviews, specifications, tech news, deals, or any other aspect of IndiaPlix.com, please follow these steps:
- Contact Me: Send a detailed email to connect@indiaplix.com with the following information:
- Your full name and contact details.
- A clear description of your complaint (e.g., inaccurate information, billing issues with affiliate links, etc.).
- Any relevant dates, screenshots, or supporting documents.
- Subject Line: Use “Complaint—IndiaPlix.com” to ensure quick identification.
2. Acknowledgment and Response Time
- I will acknowledge receipt of your complaint via email within 48 hours.
- I aim to resolve your complaint within 7 working days, depending on the complexity. If more time is needed, I will inform you with an estimated resolution timeline.
3. Resolution Process
- I will review your complaint thoroughly, investigating the issue based on available data and my records.
- If the complaint involves third-party products or services (e.g., purchases via affiliate links), I will forward it to the respective party and assist you in coordinating with them.
- I will provide a written response outlining the resolution or next steps.
4. Escalation
If you are not satisfied with the resolution:
- You may request a re-evaluation by replying to my initial response within 7 days.
- As a last resort, you may seek legal recourse under the laws of India, with jurisdiction in the courts of [Your City/State], India.
5. Commitment
I strive to handle all complaints with integrity and impartiality. However, I am not responsible for issues arising from third-party actions (e.g., product quality or delivery) beyond my control. My focus is on ensuring accurate content and a positive user experience on IndiaPlix.com.
6. Contact Me
For any complaints or further assistance, reach out to me directly at connect@indiaplix.com. I’m here to help you personally and resolve your concerns as quickly as possible!